Privacy Policy

Introduction

Kolab.sg ("we", "our", or "us") is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform. We comply with the Personal Data Protection Act 2012 (PDPA) of Singapore.

Information We Collect

We collect information you provide directly to us, including:

• •Account Information: Name, email address, phone number, and profile details
• •Creator Data: Social media handles, follower counts, niche categories, and portfolio content
• •Business Data: Company name, industry, website URL, and business registration details
• •Collaboration Data: Campaign details, deliverables, and communication records
• •Technical Data: IP address, browser type, device information, and usage patterns

How We Use Your Information

We use the information we collect to:

• •Provide, maintain, and improve our platform services
• •Match creators with suitable business campaigns
• •Process and facilitate barter collaborations
• •Send platform notifications and important updates
• •Respond to your inquiries and provide customer support
• •Detect and prevent fraudulent activity
• •Comply with legal obligations

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience:

• •Essential Cookies: Required for platform functionality and security
• •Analytics Cookies: Help us understand how users interact with our platform
• •Preference Cookies: Remember your settings and preferences

You can control cookie preferences through your browser settings. Disabling certain cookies may affect platform functionality.

Third-Party Disclosure

We may share your information with:

• •Collaboration Partners: Profile information shared with businesses/creators you choose to collaborate with
• •Service Providers: Third-party vendors who assist in operating our platform (hosting, analytics, email)
• •Legal Requirements: When required by law or to protect our rights and safety

We do not sell your personal data to third parties.

Your Rights Under PDPA

Under Singapore's Personal Data Protection Act, you have the right to:

• •Access: Request a copy of personal data we hold about you
• •Correction: Request correction of inaccurate or incomplete data
• •Withdrawal: Withdraw consent for data collection/use (subject to legal limitations)
• •Deletion: Request deletion of your account and associated data

To exercise these rights, contact us at privacy@kolab.sg

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and regular security assessments. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal data for as long as your account is active or as needed to provide our services. We may retain certain information for longer periods as required by law or for legitimate business purposes (e.g., dispute resolution, fraud prevention). When data is no longer needed, we securely delete or anonymize it.

International Data Transfers

Your data may be transferred to and processed in countries outside Singapore where our service providers operate. We ensure appropriate safeguards are in place to protect your data in accordance with PDPA requirements.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of the platform after changes constitutes acceptance of the updated policy.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact our Data Protection Officer at: